Queezius Support

The quiz you play in front of the TV.

Need help during a game night? Start here. If you cannot find the answer here, write to us. A person will read your message.

What Queezius is

Queezius is a quiz you play together in front of one TV. The TV is the shared screen: it shows the question, the clock and the scores. Each player's phone is their buzzer, with the answer buttons on it. You look at the TV together and answer on your own phones.

Players joining on phones never need an account, a sign-in or a password. You scan the QR code on the TV, and you are playing.

Start a game

Open the Queezius app on your Apple TV or Android TV. It shows a QR code and a room code of 6 characters.
On each phone, point the camera at the QR code and open the link that appears.
That is all it takes. The player then appears on the TV.
Want a different name? Tap “Change name” on the phone while you are still in the lobby.
When everyone is in, start the game from the TV.

The first phone to join becomes the host and is marked “Host”. During a game the host can stop it for everyone with “End game for everyone”. On the results screen the host's “Play again” takes everyone back to the lobby for the next game. If the host's phone drops out for a while, another phone becomes host. The first phone is host again when it reconnects, as long as its seat is still kept for it. Everything else about the game is run from the TV.

A phone will not join

Check that the TV and the phone are both online. They do not need to be on the same Wi-Fi, but each one needs an internet connection.
If someone typed the link by hand, check the code. A room code is 6 characters long, and it never contains I, L, O, zero or one, because those are the ones people misread. A wrong code shows “This game has ended.” or “No room” on the phone.
“Room is locked” — the person at the TV has locked the room to new players. Ask them to unlock it, then tap “Try again” on the phone.
“Room is full” — every seat is taken. The person at the TV can remove a player to make space. In the lobby, a phone that has disconnected frees its seat after a few minutes.
“You were removed” — the person at the TV removed you as a player. Tap “Join as a new player” to join again, starting from zero. If the room is locked, you will see “Room is locked” instead.
“The TV is resting.” — the TV went to rest after a while with nothing happening. Press any button on the TV remote to wake it, then tap “Try again” on the phone.
“This game has ended.” — the TV has closed this room. Scan the QR code on the TV again to join its new game, or tap “Try again” if the TV app was only closed for a moment.
“No room” — the link carried no room code, or one that cannot be a room code. Scan the QR code on the TV again.

A phone lost its connection

The phone normally reconnects by itself when its connection returns, as long as the room is still open. A bar reading “Reconnecting...” appears at the top of the phone, and when it clears the player is back in the same game, with the same name, the same score and the same question. Any answer already locked in stays locked in.

The same is true when the phone screen locks or the player switches to another app. When you return, Queezius checks that the connection is still active and quietly reopens it if it is not. Reloading the page is safe too: the phone rejoins as the same player, as long as the browser has kept this site's data.

During a game, a phone that drops out keeps its seat until the game ends. In the lobby the seat is kept for a few minutes. A phone that is away for longer comes back as a new player.

Some screens need you to act, and each one tells you what to do. For “Room is full” and “Room is locked”, ask the person at the TV for help. For “The TV is resting.”, wake the TV, then tap “Try again”. For “This game has ended.”, scan the QR code again or tap “Try again”. For “You left the game”, tap “Rejoin”. For “You were removed”, tap “Join as a new player”. For “Reload to continue”, tap “Reload”. After a dropped connection, a locked screen or a switch to another app, the phone normally reconnects by itself.

Sound and music

All the sound comes from the TV — the game sounds and the calm music in the lobby. Each has its own switch in Settings on the TV: “Sound” and “Music”.

The phones stay silent on purpose. A room full of phones beeping over the TV would be noise, not fun. Instead, a phone gives a short buzz when you tap and when your answer is locked in, on phones whose browser offers vibration. A web page cannot make an iPhone vibrate, and nothing in the game depends on it. To turn the buzz off, switch off “Vibration” in Settings on the phone.

Phones, TVs and browsers

The phone controller is an ordinary web page. You need an up-to-date phone browser with JavaScript switched on, and an internet connection. You do not need to install anything on your phone.

On the TV, Queezius is an app for Apple TV and Android TV. The phones join the same way on both.

There is also a browser version of the TV screen, for testing and classrooms. It asks for a password before it starts.

Queezius tries to keep the phone's screen awake while you play — that is the “Keep screen on” switch in Settings on the phone. Some phones do not allow this — in Low Power Mode, for instance — so the screen may still dim. The game continues either way, and a dimmed phone normally rejoins when you wake it.

Languages

The TV has two language settings in Settings: “Display language” for its menus and buttons, and “Question language” for the questions. Each phone follows its own browser's language for its buttons, and you can change it under “Language” in Settings on the phone.

Buying the full TV game

Each Apple TV or Android TV can play 2 free games. After that, the TV shows an unlock screen, where you can buy the full TV game once. Players on phones never pay.
On a new TV, or after you reinstall the app, sign in with the same Apple or Google account. The app checks with the store when it starts, so it normally finds your purchase by itself. If the unlock screen appears anyway, choose “Restore purchase” there. You do not pay again.
Refunds go through the store. Only Apple can refund an App Store purchase: ask at reportaproblem.apple.com. For Google Play, ask Google within 48 hours of the purchase, and after that write to us. These store rules do not limit your rights under consumer law if the game does not work as described.

Read the Queezius Terms of Sale