Queezius Terms of Sale
The quiz you play in front of the TV.
These terms explain the one purchase in Queezius: the full TV game on Apple TV and Android TV. They are short on purpose. Your rights under consumer law come first, and nothing here takes them away.
What you buy
A one-time purchase that unlocks the full TV game in the Queezius app on Apple TV or Android TV. You pay once. There is no subscription, and nothing renews. If we offer a subscription later, you keep this unlock.
- Before you buy, each TV can play 2 free games. A game counts when its first question opens on the TV.
- After you buy, you can start as many games as you like on that TV.
- Only the TV needs the unlock. Everyone joining on a phone plays for free, with no app to install.
- The browser version of the TV screen is a separate version for testing and classrooms, and it asks for a password. It is not part of this sale.
- Apple and Google purchases are separate. Buying on Apple TV does not unlock Android TV, and the other way round.
- The app runs on Apple TV with tvOS 18 or later, and on Android TV with Android 6.0 or later. The TV needs an internet connection, and each player needs a phone with an up-to-date web browser.
Who makes it and who handles the sale
Queezius is made by Helfi Systems AB, a company registered in Sweden, organisation number 559593-9520.
Our address is Snöstorpsvägen 12A LGH 1202, 302 48 Halmstad, Sweden.
We make and supply the game. You buy the unlock in the App Store or on Google Play. In the EU, Apple Distribution International or Google Commerce Limited handles the sale and the payment under its own terms, and those terms apply to the purchase too. We never see your card details.
Price and payment
The price is set in the App Store or on Google Play and can differ between countries. The app shows the store's price before you buy, and you confirm the purchase in Apple's or Google's own purchase screen.
Your unlock and your account
- The unlock belongs to the Apple account or Google account that bought it. There is no Queezius account.
- On another TV signed in to the same account, or after you reinstall the app, the app checks with the store when it starts and normally finds your unlock by itself. If the unlock screen appears anyway, choose “Restore purchase” there. You do not pay again.
- On Apple TV, you can share the unlock with your family through Apple's Family Sharing.
- On Android TV, the unlock stays with the Google account that bought it. Google Play's Family Library does not share it.
Changing your mind
In the EU and EEA, you can usually cancel an online purchase within 14 days. For digital content delivered straight away, like this unlock, the law lets that right end once delivery starts. That needs three things: before delivery, you agreed that it starts straight away; you accepted that you then lose the right to cancel; and you received a confirmation of this that you can keep, such as an email receipt. If any of the three is missing, you keep the 14 days. The store's terms, purchase screen and receipt explain how this works for your purchase.
Refunds go through the store, under its own rules. Only Apple can refund an App Store purchase: ask at reportaproblem.apple.com. For a Google Play purchase, ask Google within 48 hours; after that, Google asks you to contact us, and any refund we agree to is paid back through Google Play. If the game does not work as described, the store's refund rules do not replace your rights under consumer law: write to us and we will help.
If the game changes or stops
Every game runs through our game server, so the TV app needs an internet connection. The unlock does not include a game you can play offline. We may update the game to fix faults, keep it secure, follow the law, or improve its questions and features, at no extra cost. Any change follows consumer law, which protects you if a change makes the game worse.
If our game service ever stops, the game can no longer be played. Your rights under consumer law, including any right to a remedy or a refund, are not affected.
Before the service stops, we will give reasonable notice in the app and on this page, normally at least 3 months.
Your rights and the law
Swedish law applies to these terms. If you live in another country, you also keep the protection of its consumer law that cannot be set aside by agreement. Nothing in these terms limits your rights as a consumer. If something is wrong with the game, write to us first and we will try to put it right. In Sweden, you can also turn to the National Board for Consumer Disputes (ARN), at arn.se.
The legal guarantee for digital content applies to this purchase. The game must match what was agreed and what you can reasonably expect of a game like it, and it must get the updates needed to keep it working and secure. If it does not, you can have it put right free of charge. If that is not possible or does not happen in reasonable time, you can get a price cut or, unless the fault is minor, your money back. In Sweden, this is chapter 9 of the Consumer Sales Act (2022:260).
Changes to these terms
If we change these terms, we update this page and the date at its foot. A change to these terms never reduces your rights for a purchase you already made.
Contact us
Questions about your purchase? Write to us. A person reads every message.